Q: What is a Signature Hair Consultation?

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A:  One of the benefits of seeing a licensed stylist is receiving a professional consultation.  This is perhaps the most important part of hair care services.  The consultation establishes communication between the client and the stylist, and gives a clear direction for the desired look.  The client’s expectations can be set during this session, and the hair stylist can determine which method, products and services are needed.  In addition, clients get the perfect opportunity to explain the likes and dislikes about their hair and previous services. The consultation usually takes anywhere from 5 to 20 minutes.  It is important to divulge all necessary hair history, at home regimens, products used and treatments used when asked by the stylist.  Leaving out key information can cause less than desired results.  Allergies and medications should also be given so the stylist can take extra precaution when selecting and applying products. During an initial consultation the stylist will determine the condition of the hair by analyzing the texture, curl pattern, growth pattern, elasticity, porosity, length, and density. 

Q: Why do you have different price points for your Signature Hair Services?

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A: We examine all of our Signature hair requirements individually based on:  Hair texture, curl/growth patterns, elasticity, porosity, density and lastly length which is matched to product usage and time needed to perfect your Signature Style.

Q: Will Dandruff shampoo strip my Signature Relaxers?


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A: Yes - Most anti-dandruff shampoos have an active ingredient to control the symptoms associated with dandruff. 

The active ingredient in Design Essentials Therapeutics Anti-Itch Shampoo is Pyrithione Zinc (2.0%), which will not strip relaxers.  Formulated with moisturizing agents as well, the product is designed to control flaking, itching and irritation caused by scalp conditions such as Dandruff and Seborrheic Dermatitis while depositing moisture into the hair. 

Q: Does it matter what type of shampoo I use as long as it is a good conditioner?


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A: Yes - Selecting the right shampoo is imperative in getting the best possible results.  

Shampoos come in four basic categories:  Clarifying, Moisturizing, Neutralizing and Special Care or Treatment.  Clarifying shampoos are great for removing product build up and chlorine.  Moisturizing shampoos helps to detangle the hair and adds special conditioners to smooth the cuticle layer of the hair.  Neutralizing shampoos stop the chemical relaxing process and must be used during the relaxing process. Neutralizing shampoos also contains an agent that indicates the pH of the hair; the shampoo is pink until all of the relaxer has been removed from the hair.  

Special Care or Treatment shampoos are used for color treated hair and/or scalp issues.   

Q: Is there anything I can do to get rid of my split ends?

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A: Yes - Signatures please remember that split ends and damaged ends are to blame for many who are lacking length retention.  

We recommend that you try to receive consistent Signature trims every six weeks (+/- 2 weeks) if possible.

Treat yourself to a Signature KeraCare Anti-Dandruff Conditioning treatment every week or two to prevent your strands from breaking off due to day-to-day styling and varying weather conditions between hot/cold/humid/dry climates.